Frequently Asked Questions

Birthdays disappeared after update

Entering birthdays

White page in the Calendar app

New activities cannot be added

Problem with photo albums after update

Problem with giving permission to media, photos

Cannot attach photo to activity

The sound keeps on repeating

I can no longer see any activities in the app

After entering an activity the message only appears on your dashboard, but not on the DayClock.

The ‘Test’ function in the underlying mode shows an error.

The screen of my DayClock spontaneously went black after a few days, what can I do?

The screen is black. what should I do ?

My loved one has no wifi. Is a SIM card in the DayClock an alternative?

Can I change my password?

I do not have an username and password. Where can I create an username and password?