Frequently Asked Questions

You need a WiFi connection for both the user and administrator. Next to this, you need an username and password.

To request an username and password you can contact us on service@dayclocks.nl.

Please note: only applicable in combination with the Agenda function

How do I change my password

– Log in
– Click on your username in the top right and choose the command “Password”.
– You can now change your password.
– Please write down your new password.

– To activate the agenda on the DayClock, please also log in on the DayClock with the new password.
– When using the IOS or android app, please also log in in the application.
– Please don’t forget to share your new password with other users.

With a subscription of only € 36,- per year, you have unlimited access to the scheduling function.

You can activate the scheduling function by administering your username and password on both your own DayClocks and our Dayclock website.

You can fill in the schedule by logging in on our website with your username and password.
Here you can fill in your activities and appointments in your schedule.

In the underlying mode you can mark Analogue time ‘on’ or ‘off’ by checking off the box.

Please slowly swipe from the right of the screen all the way to the left, until the menu pops up.

To request a new inlog code, you can contact us on service@dayclocks.nl.

You are using an older IE version. To access the inlog screen, use a different browser, like Google Chrome.

You entered the wrong password, username or WiFi account.

There can be a few causes, below you can find different solutions/control actions.
1. There is a delay of maximum 1 minute between entering an activity on the dashboard and the appearance of the activity on the DayClock. Be patient.
2. The activity only appears within the time and date range you have entered.
3. The username is incorrect due to:
– (Wrong) use of capital letters, spaces or enters.
– Pressing a key (letter or digit) on the keyboard for too long. This causes the keyboard to enter a different character.
4. The password is incorrect due to:
– (Wrong) use of capital letters, spaces or enters.
– Pressing a key (letter or digit) on the keyboard for too long. This causes the keyboard to enter a different character.
5. The WiFi is incorrect, due to:
– Pressing a key (letter or digit) on the keyboard for too long. This causes the keyboard to enter a different character.
– Check ‘show password’ to see what you have entered and correct possible errors.
6. Eventually, press the testbutton twice. When correct, the message will be: “Username/ password are valid.”
– When the message states: “Username and/or password are NOT valid”, the username, password or WiFi is incorrectly entered.
7. When the above solutions do not work and the message still does not appear on your DayClock, try the following to check your WiFi connection:
– Use a smartphone with Hotspot application.
– Turn on the hotspot and note the corresponding number.
– Connect the DayClock to the hotspot by selecting the hotspot in the WiFi options on the DayClock.
-Administer the corresponding number on your DayClock and save it.
– When the activity appears on the DayClock within 1 minute there is a problem in the WiFi connection.
8. Turn the hotspot off after the test.

Below you can find a few examples about the ‘Sound’ and ‘Speech’ function. Pay attention to the following: Adding both sound and speech to the same message can give confusion!
De “Sound” function

Example: 1 second after the start of the activity a ‘sound’ will appear once.
– Interval (seconds) 1
– Number of repetitions 1

Example: 1 second after the start of the activity a ‘sound’ will be repeated 4 times in a row.
– Interval (seconds) 1
– Number of repetitions 4

De “Speech” function
Example: 1 second after the start of the activity a text-message will read out loud once.
– Interval (seconds) 1
– Number of repetitions 1

Example: 10 second after the start of the activity a text-message will read out loud 4 times in a row (with an interval of 10 seconds).
– Interval (seconds) 10
– Number of repetitions 4

Via a one time registration you can show a birthday update on the DayClock on the correct day each year

How does this work?

– Log in.
– Select “BIRTHDAYS” in the menu on the left.
– Select “NEUW” and fill in the name.
– Then under “Congratulations”, fill in your message.
– Fill in “Birth Date”
– Choose “Save”
– It is now included in the list of “Birthdays”.
– This way you can add multiple people.
– The birthdays are only shown in the “Birthdays” list.

A bad or unstable wifi connection may lead to no or incorrect activities in the DayClock agenda. This test is meant to check the wifi connection on the DayClock via a mobile hotspot.